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How can you make Shopping Online Easy for Your Customers?
 
Check out the key customer service features below
 
In order to make online shopping the stress-free experience it is supposed to be we recommend the following features:
 
  • Customer history of all orders
  • Customer can restore orders
  • Repeat customer recognition
  • Discounts and loyalty programmes
  • Customer based discounts
  • Customer Mailings
  • Customer Registration - it is not advisable to ask customers to register until after their first purchase as filling in forms can put people off buying. However, registering with the site will save a customer's details and make future purchases much easier. If customers are setting up an online account, then they will have to register in order to receive their login details